Anydesk Support



AnyDesk Main Window on iOS

AnyDesk provides a fast and easy to use iOS App. Connect to Windows Server, choose your preferred Input-Mode or use the special-keyboard to work on other platforms.
AnyDesk is compatible with iOS 11.0 or later.

AnyDesk adapts to the available bandwidth. We challenged ourselves by taking efficient streaming to the limit: Enjoy smooth sessions at rates of just 100 kB/s. Even when working over cellular data! Contact our support: https://support.anydesk.com. AnyDesk provides a fast and easy to use iOS App. Connect to Windows Server, choose your preferred Input-Mode or use the special-keyboard to work on other.

  1. Connect to a computer remotely, be it from the other end of the office or halfway around the world. AnyDesk ensures secure and reliable remote desktop connections for IT.
  2. Overall: Daily I use Anydesk for remote work because I am in Home Office. I also support clients with the software and even computers from the company where I work. I can access computers from anywhere at any time due to being multiplatform, operating via Windows, Linux and mobile. Anydesk is indispensable in my day-to-day.
Note:
  • The address book is not yet available for iOS
  • The license can’t be assigned to iOS/iPadOS/tvOS devices yet
  • Remote view is only possible since version 12.0
  • Remote-control is not possible due to restrictions of the vendor

AnyDesk 5.0.0 for iOS and newer
With AnyDesk 5.0.0 and later on iOS, the background limitation has been removed for incoming connections.
Please note if using an AnyDesk client older than the following:

  • AnyDesk 6.0.8 for Windows
  • AnyDesk 6.0.1 for macOS
  • AnyDesk 6.0.1 for Linux, FreeBSD, and Raspbian

you will receive a prompt asking you to update AnyDesk versions or to use the 'Remote Restart' action found in Actions on the AnyDesk toolbar.
Noteshelf evernote.

Settings and Menu Tab

Support

During session, open the Menu-Tab by swiping from left or right-hand side of the screen to control all aspects of the session.

Actions Menu Tab

Session Settings

  • Choose Quality
  • Session settings /permissions
  • Choose Touchpad Mode
  • Show remote cursor

Select Monitor

For remote devices with multiple monitors, choose the monitor to be displayed.

Show Keyboard

Blend soft keyboard in view.

Actions Menu

The Actions Menu provides the user additional options control the remote device:

  1. Chat
  2. Send SAS Command: Ctrl + Alt + Del (Windows)
  3. Take a screenshot
  4. Request elevation
  5. Show system info

Special Keyboard

Anydesk Support

To manage keys for other platforms, the special keyboard provides additional keys.

Special Keyboard


Anydesk
iOS AnyDesk file explorer

File Transfer

For AnyDesk 5.1.0 and newer, file transfer between an iOS and non-iOS operating system is possible.

SupportAnydesk Support

Anydesk Support Audio Chat Free

Affinity photo keygen. File transfer to and from tvOS devices is currently not possible.

Transfer a file from an iOS device to a non-iOS device:

  1. Use the 'Share' action on the file you wish to transfer within the Apple File application, select 'More' then 'AnyDesk'.
    1. As of AnyDesk 5.2.0, this Share to AnyDesk feature is also available in the Apple Photos application.
  2. AnyDesk will open where you can enter or select the AnyDesk-ID you wish to transfer the file to.
  3. After the remote computer has accepted the AnyDesk connection, you can navigate to the folder you wish to place the File in and tap the red bar at the bottom to transfer the file.

Retrieve a file from a non-iOS device:

  1. Enter the AnyDesk-ID/Alias of the device you wish to retrieve the file from on the iOS device
  2. Hold the 'Connect' button and a prompt will appear asking if you want to 'Connect' regularly or start a File Transfer session.
  3. Once the remote device has accepted the connection, the iOS device will be transferred to a File Explorer view.
  4. Select the file you wish to retrieve and tap the red download button at the bottom of the screen.
  5. Select the location where the downloaded file should be saved on the iOS device.


tvOS

AnyDesk for tvOS shares many of the features and settings from the AnyDesk for iOS app. Below you will find a tutorial of how to use our tvOS app which can also be found within the app itself.

Note:
  • Only outgoing connections are possible at this time
  • tvOS Tutorial

Whether you’re looking for answers, would like to solve a problem, or just want to let us know how we did: below you’ll find the many ways to contact us!

Stopad. Getting started with AnyDesk: download our User Manual

This guide will walk you through the basics and contains all essential information to make full use of AnyDesk including how to install the software, how to remote control another computer, set up unattended access, security settings and more.

To help you be successful with AnyDesk, please download our user manual here: http://download.anydesk.com/docs/AnyDesk-UserManual.pdf


Join our community

Anydesk Download

If you didn’t find your answer in our user manual, our community is a great alternative. This is the place where our users, customers, partners, developers, and prospects go to help each other out with answers to all sorts of questions. At our community you can:

  • Get help from experienced users. Your question might have already been answered in an existing thread, or you can post it.
  • Suggest ideas for how we can improve the AnyDesk experience. Rally support for them, and see what we implement
  • Provide help. If you know your AnyDesk stuff, share the knowledge and collaborate with other users!
  • Upcoming product releases and news

Most of our new features and enhancements are based on the feedback we receive from you. We encourage you to share posts and share your comments here: http://support.anydesk.com/

I can’t find an answer to my question. What now?

If you have a paid AnyDesk license (Lite, Professional or Enterprise) and you you have encountered a problem with our service, please feel free to fill out our support form to receive professional help from our specialists. Filling up the form is going to help our team to resolve your issue fast and effective: https://my.anydesk.com/settings#support-tab

Support

To help us assist you with your concerns, it would be great if you:

  • Describe your problem or suggestion with details
  • Screenshots, video captures, or log files of your issue can help us identify your issue quicker, and we appreciate them
  • You can find the log files by navigating to Menu -> About AnyDesk -> Send support information -> *.trace

Whenever AnyDesk crashes, a crash dialog is displayed that lets you send us valuable information on the crash. Please support us by sending in your crash reports.

Your ideas are important to us. With over 15 million downloads, feedback from customers like you helps us to constantly improve our features and services. We really appreciate you taking the time to share your thoughts and suggestions with AnyDesk.